Privacy Policy

    1. Introduction
      Ponmo.ng, operated by Haveable Limited (“we,” “our,” “us”), values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, store, or services.
    2. Business Information
    • Company: Haveable Limited
    • Address: 24 Ejigbo Road, Adjacent Bokku Supermarket, Idimu, Lagos, Nigeria
    • Contact: 08161570336 | cleanponmo@gmail.com
    1. Information We Collect
      We may collect the following information:
    • Name, phone number, email address, and delivery address.
    • Payment details (bank transfer confirmation, POS receipts, or online gateway records).
    • Order history and preferences.
    • Any communication you send to us (WhatsApp, email, or website forms).
    1. How We Use Your Information
    • To process and deliver your orders.
    • To communicate with you about your purchases.
    • To send reminders, promotions, and marketing messages (with opt‑out options).
    • To comply with legal and regulatory requirements.
    1. Sharing of Information
    • We share necessary details with third‑party logistics providers to deliver your orders.
    • We may share data with payment processors to complete transactions.
    • We do not sell or rent your personal information to third parties.
    1. International Compliance
    • For customers outside Nigeria, we comply with applicable data protection laws, including GDPR.
    • Customers in the EU/UK have rights to access, correct, or request deletion of their data.
    1. Data Security
    • We use secure systems to protect your information.
    • While we take reasonable measures, we cannot guarantee absolute security due to the nature of online transactions.
    1. Your Rights
    • You may request access to your personal data.
    • You may opt out of marketing communications at any time.
    • You may request correction or deletion of your data, subject to legal and business requirements.
    1. Cookies & Tracking
    • Our website may use cookies to improve user experience.
    • You can disable cookies in your browser settings.
    1. Updates to Policy
      We may update this Privacy Policy from time to time. Changes will be posted on Ponmo.ng with the updated date.
    2. Governing Law
      This Privacy Policy is governed by the laws of Nigeria, with international compliance where applicable.

     

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